Privacy Policy

At ELORRA PARIS, we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Who we are

Our website address is: https://elorraparis.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Information We Collect

We may collect the following types of information:

Personal details such as name, phone number, email address, and shipping address
Billing and payment-related information (processed securely through authorized payment gateways)
Order history and transaction details
Device and browser information, IP address, and website usage data
Communications sent to us via email, contact forms, or customer support

How We Use Your Information

Your information is used to:

Process and deliver orders
Communicate order updates and customer service responses
Improve our products, services, and website experience
Prevent fraud and ensure secure transactions
Comply with legal and regulatory requirements

Payment Security

All payments made on our website are processed through secure, trusted third-party payment gateways. ELORRA PARIS does not store or have access to your complete payment card or UPI details.

Data Protection & Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, loss, or alteration.
Access to personal data is limited to authorized personnel only.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance browsing experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may share limited information with trusted third-party service providers such as:

Delivery and logistics partners
Payment processors
Website hosting and analytics services

These partners are obligated to protect your information and use it only for service-related purposes.

Your Rights

You have the right to:

Access your personal information
Request correction or updates
Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us using the details provided below

Policy Updates

ELORRA PARIS reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

Contact Us

For any questions or concerns regarding this Privacy Policy, you may contact us at:
Email: arni.customercare@gmail.com
Brand: ELORRA PARIS | Company: ARNI